Help

Delivery, replacement and help

When it arrives

Orders dispatch in 1–2 days and usually arrive in 4–6 days. Orders placed by 11:59 pm on 1 Nov ship in time to arrive before Diwali; orders from 2 Nov arrive after Diwali. Remote PIN codes can take 1–2 days longer. Items from different suppliers may arrive in separate parcels.

Shipping chargeFree on ₹999 or more. ₹79 below that, shown before checkout.
Payment and CODUPI, debit/credit card or COD.

Arrived broken or faulty

Record an unboxing video as you open the parcel. If anything is broken or doesn't work, email the video to . We'll send a free replacement.

Talk to us

Email:

Questions

When will it arrive?

Orders placed by 11:59 pm on 1 Nov ship in time to arrive before Diwali; delivery usually takes 4–6 days. Orders after that arrive after Diwali.

Is COD available?

Yes. Choose UPI, card or cash on delivery at checkout.

What if it arrives damaged?

Email the unboxing video and we'll send a free replacement.

Why did one order come in two parcels?

Lights ship straight from different suppliers' warehouses to your home, so sometimes an order becomes two parcels.